Accessibility

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website conforms with WCAG 2.0 level AA, with some known limitations. Where limitations exist we offer alternatives as listed below.

The Accessibility Tab
The Accessibility Tab, positioned in the margin of all web pages, activates the accessibility panel and offers further compliance with WCAG 2.1, ADA, Section 508, AODA, EN 301549 and IS 5568. The panel offers thorough, customized control over 20+ accessibility factors to improve the individual's user experience.

Requesting Alternative Formats
PDFs: Some PDFs on the site have not been fully remediated for accessibility compliance. We continue to make ongoing efforts to either convert PDFs to HTML webpages, or include new PDF content going forward that is compliant. Please contact us to request PDF content in another format. Videos: Transcriptions are not yet available on every video, in every language. Where video is included, we aim to provide supporting description(s) and headings. Please contact us to request a transcription.

Feedback
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers or require information in another format using the form below.

This statement was updated on June 4, 2021



Request Alternate Format

Email us at customerservice@luumtextiles.com

Call us at 1-877-705-LUUM (1-877-705-5886)