Accessibility

Luum is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. the Luum Website is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Limitations and Alternatives
Despite our best efforts to ensure accessibility of the Luum website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations include:
PDFs: Some PDFs on the site have not been remediated for accessibility compliance. We continue to make ongoing efforts to either convert PDFs to HTML webpages, or include new PDF content going forward that is compliant. Please contact us to request PDF content in another format. Videos: Transcriptions are not available on our videos. Where video is included, we aim to provide supporting description(s) and headings. Please contact us to request a transcription.

Feedback
We welcome your feedback on the accessibility of the Luum Website. Please let us know if you encounter accessibility barriers or require information in another format using the form below.

This statement was updated on January 1, 2021 using the W3C Accessibility Statement Generator Tool.



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Email us at customerservice@luumtextiles.com

Call us at 1-877-705-LUUM (1-877-705-5886)